Frequently Asked Questions

Have questions before you visit? We've gathered the most common ones to help you plan your time at Sixteen Fourteen Ranch with confidence and ease.

Can I bring…

General Information

Where is Sixteen Fourteen Ranch located?

– Our ranch is located in East Texas between Tyler and Kilgore. Our address is: 3621 County Rd 245 S, Kilgore, Texas 75662

What are the operating hours of the ranch?

Winter Hours

– Tuesday to Saturday: 9:00 AM to 4:00 PM

– Sunday & Monday: Closed

Summer Hours

-Tuesday to Saturday: 8:00AM to 8:00PM

-Sunday & Monday: Closed

Is there an age requirement for visiting the ranch?

– While all children are welcome, we only offer activities for children 6 and above. Minors (6 to 17) must be accompanied by a parent or guardian at all times.

Are there restroom facilities on-site?

– Yes, we have restroom facilities available on-site.

Can I bring my own food and drinks to the ranch?

– Yes, you can bring your own food and drinks. Alcoholic drinks are not allowed. A water fountain is provided, bring your own bottle to refill.

Can I bring my own animals to the ranch?

– In most cases, we do not allow outside animals. Contact us for specific inquiries.

Are there nearby accommodations for visitors staying overnight?

– Yes, there are nearby accommodations.. Feel free to contact us and we can help guide you to the best stay for you.

Trail Rides

How long is the duration of a trail ride?

– Trail rides are 1hr including the time mounting up and dismounting. Arriving 15min early will ensure guests can maximize their reservation time.

What is the level of difficulty for the trail rides? Can beginners participate?

– Trails cater to all skill levels, from beginners to experienced riders. Our horseback riding guides will teach the basics of how to direct your horse and provide guidance depending on your level. Your guide will ensure you feel confident on your horse before starting the ride.

Is there a weight limit for riders?

-Horses can safely carry 20% of their body weight including riding gear. Therefore, the weight limit for riders is 275 pounds (125 Kg). Anyone above this weight is welcome to enjoy the trails with a chauffeured cart ride experience or wagon ride.

Are there any age restrictions for trail rides?

– Riders must be at least 12 years old. Riding double (two individuals per horse) is not allowed. We suggest booking a lead line experience for guests aged 6 to 11. All minors at the ranch must be accompanied by an adult at all times.

Do you provide riding helmets or other necessary equipment?

– Yes, we provide riding helmets, all necessary equipment, and a small saddlebag (suitable for phones/glasses). Lockers/cubbies are available to secure other small personal belongings.

Can I bring personal belongings on the trail ride?**

– Keep belongings minimal. Small saddlebags are provided; however riders assume all risk of damage to any belongings carried on horseback, Best to avoid valuable or fragile items. We have a few lockers/cubbies available if necessary. Please leave all extras in your vehicle.

Do you offer private or group trail rides?

– We offer both private and group trail rides. If you want to ensure your party’s ride is private, an exclusivity fee may apply.

Is it possible to request a specific horse for the trail ride?

– While not guaranteed, we consider your preferences when assigning horses. If you have a favorite horse from a previous visit, let us know when booking and we can try to accommodate.

Can I join a trail ride without a reservation?

– No, we only prepare horses for prior reservations. Walk-ins are not accepted. If you have a desire to join a ride that starts within 24 hours, call us to inquire if there is availability.

What should I wear for the trail ride?

– Wear long pants, closed-toe shoes, and comfortable clothing suitable for outdoor activities. Looking at the forecast for the time of your scheduled ride and dressing accordingly will ensure personal comfort.

Are medical personnel or first aid kits available on the trail?

– Our guides are trained in basic first aid and equipped with simple first aid kits for emergencies. All staff have undergone emergency protocol training. For specific concerns, please talk to one of our staff.

For those not interested in riding, are places available to watch the horseback riders?

-Yes, friends/family of trail riders are able to walk and/or drive to several observation points. They are also welcome to relax in the barnyard or on the porch until riders return. For those wanting to be included on the entire ride but adverse to riding themselves, the chauffeured cart experience is perfect.

Booking and Reservations

How can I make a reservation for an activity?

– Reservations can be made through our website or by contacting us directly. If you are interested in a group event or specialized service, contact us through email.

Are deposits required to secure a reservation?

– Yes, a 50% deposit is required at the time of booking. The final payment is completed upon arrival for your activity. Deposits are 100% refundable if canceled 48 hours in advance.

What is your cancellation policy?

– Notify us 24 hours in advance for a full refund. Cancellations within 24 hours or no shows with no contact may result in the forfeit of the deposit.

Can I modify my reservation after it has been made?

– Contact us early for modifications, subject to availability.

Are there special considerations for riders with varying abilities?**

– Inform us during the reservation process for necessary arrangements. We would love to tailor an experience to specific abilities or needs. With prior notice we can provide a horse petting experience, horse grooming activity, a wheelchair accessible horse interaction, etc. Note: For safety reasons, all trail ride participants must demonstrate the ability to follow verbal instruction and physically get on the horse with minimal assistance. This does not apply for corral lead line rides for children under 8 years of age. Wagon rides and chauffeured golf cart rides are suitable for everyone.

Safety and Equipment

What safety measures are in place during activities?

– We conduct safety briefings, provide helmets, and supervise all rides. We have first aid kits and our staff is first aid/CPR certified. Your guide will have a radio, simple first aid kit, and be in contact with you at all times during an activity.

What should I wear and bring for activities at the ranch?

– Wear comfortable, outdoor-appropriate clothing. We recommend long pants, closed toe shoes (required for horseback riding), layers suitable for the weather, and sunscreen/bug repellent if desired. For horseback riding activities, we recommend riders avoid loose or flowy clothing (long cardigans, long necklaces, etc.) to decrease the chance of snagging on the horses’ gear.

What happens in case of inclement weather?

– We monitor weather conditions; in case of severe weather, we may have to reschedule or cancel and will notify you.

Horse Care and Welfare

How do you ensure the well-being of your horses?

– All of our horses are carefully monitored with their specific health baseline in mind. We provide a comfortable living environment, balanced diet, rest days, and regular health check-ups (veterinary, dental, farrier, and chiropractic care). During the rides, guides monitor the horses and if needed will tailor the ride to protect the health of the horse. In the case of extreme weather, horses will not be ridden.

How are the horses trained for trail rides?

Our horses are trained and ridden in the western style (one hand neck reining). Our equine program has an established intake process where new horses are assessed over a period of time to ensure their suitability for guests.

Can visitors interact with the horses outside of trail rides?

– Yes, visitors can interact with horses under staff supervision, including grooming experiences if booked in advance. Visitors are not allowed to interact with horses when staff is not present or when they have not been given permission.

Activities

What other activities are available at the ranch besides trail rides?

– Enjoy cattle drives, wagon rides, and picnics amid the ranch’s natural beauty.

What can we expect during the wagon ride?**

– Wagon rides offer a leisurely journey through scenic trails for a peaceful experience.

Are these activities suitable for families with children?

– Yes, our activities are family-friendly, with age-appropriate options for children. We recommend this for #-#, and this for #-#. Children # and up can participate in any activity but must be accompanied by an adult.

What is the duration of each activity?

– Activity durations vary; check with our staff for specific details.

Can we book a combination of activities?

– Yes, create a personalized experience by combining activities based on your preferences. Contact us for details.

Group and Private Events

Can we host an event at your ranch?

We welcome groups up to _____ in size for various events and celebrations, including team-building retreats, anniversary celebrations, and more. Whether it’s a corporate outing, family reunion, or birthday party, our ranch provides a fantastic setting for a memorable gathering. Learn more on our events page

Can you arrange customized activities for our group event?

-Absolutely! We pride ourselves on creating personalized experiences. Let us know your preferences, and we’ll tailor the activities and itinerary to suit the interests and needs of your group.

Are catering services available for group events?

-No, we don’t offer food catering.

Can we book the entire ranch for a private event?

-Yes, we offer the option to book the entire ranch for private events. This exclusivity allows your group to fully enjoy the ranch’s amenities and activities in a private and serene environment.

Can you arrange transportation for our group to the ranch?

-No, please arrange necessary transportation.

Is there on-site accommodations available for guests?

-No, we only offer day activities.

How do we go about booking a group or private event at the ranch?

-Booking a group or private event is easy! Simply reach out to our event coordinators, and they’ll guide you through the process, discuss your requirements, and help create an unforgettable event tailored to your needs.